Covid 19

Covid 19 Procedures

The health, safety and well-being of our guests and team remains our number one priority. We have reviewed all our procedures across each part of our business and are pleased to have received the “We’re Good To Go” – the official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has processes in place to keep themselves and visitors safe. We will continue to review our approach based upon the Welsh Government guidelines and Public Health Wales.

You can view our COVID-19 risk assessment here.

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Updates:

Face Masks
Face masks are still required to be worn throughout viewings and visits by staff and visitors as St Tewdrics is a public place.

Signposted hand sanitiser stations will be available for you to use at any point during your visit with us.

We ask that if you or any accompanying person are showing symptoms of Covid-19 that you postpone your viewing appointment or visit.

Team Training, Sanitising and Hygiene
All of our team are trained in our sanitising procedures and the responsibility they have to our visitors and their colleagues.

High contact points will be sanitised after every viewing. Extra sanitiser is located at all entry and exit points for our team to use when entering and leaving their place of work.

Air Conditioning & Ventilation in The Courtyard
The Courtyard is heated and cooled by four independent air conditioning systems each with a fresh air supply to the rear of each unit.

The Courtyard also has a fully automatic fresh air ventilation system installed supplying up to 278litres of fresh air per second into the room.

Both air conditioning and ventilation systems have filtration fitted and have regular cleaning carried out by specialists who wash and disinfect the filters on a regular basis.

Health Checks
Any team member showing symptoms will be immediately sent home and required to self-isolate and follow government guidelines before returning to work.